Shipping policy
StoreBaz Shipping Policy
Last Updated: August 2026
Welcome to StoreBaz. We are committed to delivering your orders safely and efficiently across India. Please read this Shipping Policy carefully before placing an order.
1. Order Processing
β’ All confirmed orders are processed within 1β2 Business Days.
β’ Orders placed on Sundays or public holidays will be processed on the next working day.
β’ During sale events, festivals, or periods of high order volume, processing times may be slightly extended.
2. Shipping Coverage
StoreBaz currently delivers products across India.
International shipping is not available at this time.
3. Estimated Delivery Time
Estimated delivery timelines are:
β’ Metro Cities: 3β5 Business Days
β’ Other Cities & Towns: 4β7 Business Days
β’ Remote Locations: Up to 8 Business Days
Delivery timelines are estimates only and may vary depending on courier availability, location, weather conditions, government regulations, natural disasters, public holidays, or other unforeseen operational circumstances.
4. Shipping Charges
Shipping charges, if applicable, are displayed during checkout before the order is confirmed.
Products eligible for Free Shipping will clearly indicate this on the product page or during checkout.
5. Cash on Delivery (COD)
Cash on Delivery (COD) is available only for eligible products and serviceable PIN codes.
A COD Handling Fee, where applicable, will be displayed during checkout before payment confirmation.
StoreBaz reserves the right to enable or disable COD for specific products, locations, or customers based on operational requirements and fraud-prevention measures.
6. Order Tracking
Once your order has been dispatched, tracking information will be shared through email, SMS, WhatsApp, or your StoreBaz account (where applicable).
Tracking updates may take up to 24 hours after dispatch to become active.
7. Multiple Shipments
Products within the same order may be shipped separately depending on warehouse availability and fulfillment requirements.
Customers will not be charged additional shipping fees for split shipments unless explicitly communicated before checkout.
8. Delivery Attempts
Our courier partners generally make multiple delivery attempts.
If delivery fails due to customer unavailability, incorrect address, refusal to accept the package, or any customer-related reason, the shipment may be returned.
Additional shipping charges may apply for re-dispatch.
9. Customer Address Responsibility
Customers are responsible for providing accurate shipping information.
StoreBaz shall not be responsible for delivery failures or delays caused by incorrect, incomplete, or inaccurate delivery details provided during checkout.
10. Delivery Delays
While we aim to deliver every order within the estimated delivery period, delays may occur due to circumstances beyond our control, including but not limited to:
β’ Severe weather conditions
β’ Natural disasters
β’ Government restrictions
β’ Transport disruptions
β’ Courier partner operational issues
β’ High seasonal demand
Such delays do not automatically qualify an order for cancellation or compensation.
11. Lost Shipments
If a shipment is officially confirmed as lost by the courier partner, StoreBaz will investigate the matter.
Upon successful verification, customers will receive either:
β’ A replacement product (subject to availability), or
β’ A full refund.
12. Damaged Packages During Transit
If the outer package appears damaged upon delivery, customers are advised to:
β’ Record a continuous unboxing video before opening the parcel.
β’ Take clear photographs of the outer packaging.
β’ Contact StoreBaz Customer Support within 48 hours of delivery.
Failure to report within the specified timeframe may affect claim eligibility.
13. Fulfillment Partners
To improve product availability and delivery efficiency, StoreBaz may fulfill orders through verified warehouse and logistics partners.
As a result, packaging, courier partners, or dispatch locations may vary depending on product availability.
This does not affect the authenticity or quality of the products supplied.
14. Shipping Restrictions
Certain products may not be deliverable to specific locations due to courier limitations, legal restrictions, or serviceability constraints.
StoreBaz reserves the right to cancel such orders and issue a full refund where delivery is not possible.
15. Policy Updates
StoreBaz reserves the right to modify or update this Shipping Policy at any time without prior notice.
The latest version published on our website shall apply to all future orders.
16. Contact Us
For any shipping-related questions or assistance, please contact StoreBaz Customer Support through our official support channels.
We are always happy to assist you.